Brooklyn restaurant group · New York, NY · 4 months

New York Restaurant Restored PAYDEX From 62 to 84 After Vendor Disputes

Vendor billing errors had dropped PAYDEX to 62, blocking line-of-credit renewals. Disputes and re-reporting restored to 84.

PAYDEX
6284
Challenge

A produce vendor mis-reported four invoices as 30 days late when they had been paid on terms. PAYDEX fell to 62 and the restaurant's bank LOC was flagged for non-renewal.

Approach
  1. 01Gathered ACH payment evidence for each disputed invoice.
  2. 02Filed a direct D&B trade dispute with documentation.
  3. 03Followed up with the vendor's AR department for corrected reporting.
  4. 04Added two replacement reporting tradelines to insulate the file going forward.
Outcome

All four entries corrected. PAYDEX restored to 84 within 4 months and the LOC renewed at the previous limit.

FAQs
Can incorrect trade reporting be disputed?

Yes. D&B provides a trade dispute mechanism similar to consumer bureau disputes, but documentation requirements are stricter.

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